Forward Deployed Consultant
Business and technology people who understand a workflow, a process and the logic behind it: business analysts, process and operations consultants, functional consultants, product owners and industry specialists.
In a pod they
- ·Runs discovery with the client's operators and maps how the work really happens, exceptions included
- ·Writes the business rules and decision logic the harness must follow
- ·Maps the client's data: sources, fields, matching rules and the cases that need a person
- ·Defines 'correct' as acceptance tests and evaluation sets, and signs off with the client
How you prove it: Map a claims-intake workflow, reconcile a CRM and an ERP, or turn a refund policy into rules and test cases.
Join as an FDC